Who we are
Our website address is: https://thechcalliance.com.
The CHC Alliance is committed to protecting the privacy and confidentiality of your personal health information in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable state and federal laws.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information We Collect
- When you engage with our medical billing services, we collect personal identifiers like your name, address, telephone number, and email address. We also collect health-related information necessary for billing purposes, such as medical records, insurance details, and treatment information.
- We gather this information directly from you, your healthcare providers, or your insurance companies for the purpose of processing claims, billing, and managing patient accounts.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We utilize Google Analytics Plaform. You may find their privacy policy here.
Who we share your data with
- To process and manage medical billing, including submitting claims to insurance providers, handling payments, and managing disputes or appeals related to billing.
- To communicate with you about your account, billing issues, or updates related to your medical services.
- To comply with legal and regulatory requirements, including HIPAA standards for protecting health information.
- Healthcare providers for treatment purposes, insurance companies for claims processing, and other legally mandated entities.
- Service providers who assist us in our billing operations, provided they agree to handle your data in accordance with our privacy standards and HIPAA regulations.
- Disclosure might also occur in response to legal requests or to comply with court orders, subpoenas, or when required for public health, safety, or legal investigations.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes. If you have questions about this policy, please contact us.